Effective Date: 1/1/2023
Information We Collect:
- Personal Information: When you sign up for a membership, register for classes, or use our services, we may collect personal information such as your name, email address, phone number, date of birth, billing information, and emergency contact details.
- Health Information: In order to provide a safe training environment, we may ask you to provide health-related information, such as any pre-existing medical conditions or injuries, that may impact your participation in our programs.
- Website and Usage Information: We may collect information about your use of our website, including your IP address, browser type, referring/exit pages, and operating system. We may also collect information through cookies and similar technologies to enhance your browsing experience.
Use of Personal Information:
- To Provide Services: We use your personal information to manage and provide our services, including membership registration, class scheduling, payment processing, and communication regarding your membership.
- Safety and Health: Health information you provide helps us ensure your safety during training sessions and adapt our programs to your specific needs.
- Marketing and Communication: With your consent, we may use your contact information to send you newsletters, promotional offers, and updates about our services. You can opt-out of such communications at any time.
- Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
Information Sharing and Disclosure:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, marketing platforms, and IT support.
- Legal Compliance: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, enforce our policies, or respond to legal requests.
- We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- While we strive to safeguard your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Retention of Personal Information:
- Access and Correction: You have the right to access and update your personal information. You may also request correction of any inaccuracies.
- Consent Withdrawal: You can withdraw your consent for us to use your personal information for marketing purposes at any time.
- Data Erasure: You may request the deletion of your personal information, subject to legal requirements and our need to retain certain records.
- Our services are not intended for individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.